Tag Archive For "customer loyalty"
Customer Loyalty Program: what is and what its advantages for your business
Customer loyalty program is a strategy to retaining customers increasingly popular in companies. Great way to interact with your customers, when implemented correctly, this type of action has a significant impact on results. What is and why invest in a customer loyalty program Did you know that increasing your customer retention rate by just 5% …
How To Improve the Customer Experience in Your Online Course
Online learning offers incredible opportunities, connecting students and instructors across distances and time zones. However, in this competitive landscape, the quality of your online course content is one of many factors determining success. Customer experience (CX) is paramount in building a loyal following, attracting rave reviews, and boosting enrollment. Exceptional CX helps your course stand …
5 Tips to Align Digital Marketing with Customer Service to Boost Your Business
For many business owners, the question of collaborative work between marketing and customer service teams is a burning one. And indeed, if they’re united, the chances are a company is doomed to succeed. In this article you’ll find out why creating a knowledge base section is precious in this endeavor, how to take advantage of …
