Tag Archive For "customer experience"
5 Tips to Align Digital Marketing with Customer Service to Boost Your Business
For many business owners, the question of collaborative work between marketing and customer service teams is a burning one. And indeed, if they’re united, the chances are a company is doomed to succeed. In this article you’ll find out why creating a knowledge base section is precious in this endeavor, how to take advantage of …
8 Proven techniques to improve the customer experience
Providing a great customer experience is one of the main differentials of any brand. Important retention factor, see some strategies to improve this aspect of your business. Why is the customer experience important for companies? Taking care of the customer’s entire experience with the brand, from the first contact to the post-sale, is essential to …
